Refund Policy

We want you to be satisfied with BrandBird.ai. This policy explains when refunds are available and how to request one.

1. 14-day refund window

If the Service did not work as described, you may request a full refund within 14 days of your purchase or most recent subscription renewal. Because BrandBird is a digital service that produces results immediately, we may decline refunds where there has been substantial usage (for example, many naming projects already generated and exported), except where required by law.

2. Subscriptions

• You can cancel anytime via the customer portal (link in your purchase confirmation email). Cancellation stops future renewals; your access continues until the end of the current paid period.
• We generally do not refund partial/unused periods after the 14-day window, unless required by applicable law.

3. One-time purchases (Founder)

The 14-day window above applies. After substantial use, refunds may be declined except where the law provides otherwise.

4. How to request a refund

Email iletisim@goodjob.com.tr with the email used at purchase and your order number (from your receipt). We aim to respond within 3 business days. Approved refunds are processed via iyzico and may take several business days to appear, depending on your bank.

5. Consumer rights

Nothing in this policy limits mandatory consumer-protection rights you may have under the laws of your country of residence (including, where applicable, the Turkish consumer legislation and EU consumer rules).

6. Contact

GJ Marka Yönetimi Pazarlama İletişimi Danışmanlık Sanayi ve Ticaret Limited Şirketi
(operating as Goodjob — BrandBird.ai)
Address: Barbaros Mah. Mor Sümbül Sk. Nidakule No: 7/3F, İç Kapı No: 12, Ataşehir / İstanbul, Türkiye
MERSİS No: 0396064545371430 · Tax ID (VKN): 3960645453
Email: iletisim@goodjob.com.tr
Phone: +90 216 807 0543